- Home
- Personal Development
- Sales & Communication Skills
Five Ways to Encourage Strategic Thinking
- By Robyn Collins
- Published 11/15/2008
- Sales & Communication Skills
- Unrated
You cannot be strategic if you do not allow time to think. This article suggests five things school leaders can do to ensure staff and the school board are thinking strategically
A History Of Early Ebay
- By Kay Brown
- Published 11/2/2008
- Sales & Communication Skills
- Unrated
Do you know what the first item ever sold on eBay was?
How To Step Up To Difficult Conversations and Confront the People Who Drive You Crazy
- By maureen collins
- Published 11/1/2008
- Sales & Communication Skills
- Unrated
When people around you are overstepping your boundaries and making your life stressed and unbearable, you have to speak up. The conversations may be difficult but having them is the only way to resolve these situations. One thing is certain. The longer you delay, the more difficult the conversations will be.
How to Resolve Communication Problems with Colleagues so You Work Together More Effectively
- By maureen collins
- Published 11/1/2008
- Sales & Communication Skills
- Unrated
Sometimes you have to step back from relationships with colleagues and take time to sort out communication problem before you can work effectively together. It means slowing down now so you can go faster in the future.
Three Ideas That Will Get You Started When You Have to Hold a Difficult Conversation
- By maureen collins
- Published 10/31/2008
- Sales & Communication Skills
- Unrated
It is easy to talk when the topic is not sensitive, when the other person is not defensive and when you are not feeling threatened. The three ideas in this article will help you plan difficult conversations so you can step up to them with confidence.
Speak Up: Confront Difficult Conversations and Improve Communication
- By maureen collins
- Published 10/31/2008
- Sales & Communication Skills
- Unrated
Learn how to speak up about things that trouble you. If you do not, problems continue unresolved, communication suffers and as you become more stressed about the situation, the relationship deteriorates.
How Small Businesses Are Saving Money With VoIP
- By Christine Harrell
- Published 10/31/2008
- Sales & Communication Skills
- Unrated
The nation's small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.
Improve Your Communication: Do Not Use Politeness When Honesty Would Be Better
- By maureen collins
- Published 10/31/2008
- Sales & Communication Skills
- Unrated
We often use politeness to smooth over tricky interactions with others. We forget that it interferes with effective communication and destroys honesty, openness and trust in our relationships.
Selling at Craft Fairs: What to Bring and How to Impress
- By Kim Christopherson
- Published 10/30/2008
- Sales & Communication Skills
- Unrated
Your items are all made. Now it is time to get packed up and go! Compiled is a checklist here to help you get ready!
Mascots Make an Impact on Sales
- By Amy Nutt
- Published 10/30/2008
- Sales & Communication Skills
- Unrated
Have you ever wondered why companies use mascots to promote their products? What about schools or sports teams that have prominent mascots to bring awareness and inspire fans?
Choose the Right Initial Audience and Craft an Appealing Message for It
- By Donald Mitchell
- Published 10/29/2008
- Sales & Communication Skills
- Unrated
Marketers make the mistake of looking for the broadest possible audience and message. This article argues that picking the most influential and easy-to-influence audience and message is a better approach.
If You are Scared of Confrontation, Hold Conversations Sooner
- By maureen collins
- Published 10/29/2008
- Sales & Communication Skills
- Unrated
The thought of confrontation is scary for most people so we often delay holding difficult conversations. Unfortunately, the longer a conversation is delayed, the more difficult and confrontational it is likely to be.
When You are Appraising Performance Get the Facts Right
- By maureen collins
- Published 10/28/2008
- Sales & Communication Skills
- Unrated
Of the many difficult conversations that managers face, reviewing performance with an employee should be fairly straight forward. But as every manager knows, that is not the case. Performance appraisal goes off the rails when the facts of the matter are not handled correctly.
The Secret Peril That Causes Sales to be Lost
- By Lee Salz
- Published 10/27/2008
- Sales & Communication Skills
- Unrated
One of the biggest mirages in sales is the proverbial rubber stamp. Sales people believe that they have won the business, but have left a deal-killer in play.
Under the Influence: Five Key Behaviors For Sales Breakthroughs
- By Alan Vengel
- Published 10/24/2008
- Sales & Communication Skills
- Unrated
Sales breakthroughs come easier using persuasion rather than power. Useful descriptions and guidelines for knowing what you want and asking for it. Creating win/win situations and building trust by clarifying what you hear. How to ask big, open ended questions. This give something, get something approach will help meet and exceed your sales goals.
Communicate Your Business With Newsletters and Magazines
- By Lawrence J. Reaves
- Published 10/23/2008
- Sales & Communication Skills
- Unrated
Newsletters and Magazines are a great way to communicate, not only with customers but the general public as well. You will get your name out there and people will start talking about your business with others.
In Performance Appraisal, it is the Quality of the Conversation that Counts
- By maureen collins
- Published 10/23/2008
- Sales & Communication Skills
- Unrated
Many organisations have detailed processes and documentation for managers to use when they carry out appraisal interviews. Often it is computerized. It looks elegant and efficient. But development of people takes more than paperwork and software. It is the quality of the conversations between manager and employee that makes all the difference.
Learn How Predicting An Increase or Decrease In Demand Can Increase Your Profits
- By Jane Dawson
- Published 10/22/2008
- Sales & Communication Skills
- Unrated
Predicting shifts in demand can help you surf the profit waves generated by demand fluctuations. Whether you correctly forecast the increase or decrease in demand for a particular product, you can profit from both scenarios.
Better Listening Leads to Better Performance Reviews
- By maureen collins
- Published 10/22/2008
- Sales & Communication Skills
- Unrated
When managers hold performance reviews, they tend to talk more than they listen. They say employees gain by sharing in their experience and views. But listening to what employees have to say contributes to their personal development as well as virtually guaranteeing commitment to better solutions.
Selling Tips To Help Maximize Your Profits On EBay
- By Kristine Dior
- Published 10/22/2008
- Sales & Communication Skills
- Unrated
It is very vital that anyone who intends to sell and get profit on eBay be aware of some crucial tips to sell. This is mostly important for the fact that eBay attracts in the region of 2.5 million visitors per day. This is huge business. You should take it seriously and not as a hobby.

Sales & Communication Skills